Support Services

Oc2Tech IT Solutions provides IT support consulting services for a broad range of business with managed services, network evaluations, installations, maintenance, preventative maintenance and managed services.

Making things happen in business today is easy. But making big things happen in a way that creates value – that’s a little trickier. Especially when the line between opportunity and risk can blur in the blink of an eye.

We help our clients in their efforts to take advantage of big opportunities every day. With deep industry knowledge, broad capabilities, and solid strategic alliances, we have what it takes to help them look at challenges from every angle and create IT solutions that avoid unnecessary risk. Even better, we help our clients keep implementation in mind from the outset when we help them achieve these IT solutions.

Consulting services are offered during normal office hours namely week days between 8h00 and 17h00. After hours and weekend support can be arranged on request. Technicians aim to respond to standard location call outs (within Gauteng) within 4 hours of the request being logged with Oc2Tech Solutions and within 24hours for call outs to non standard locations. Oc2Tech Solutions shall charge the client fees for traveling at a set rate.

Oc2Tech Solutions consulting services help design, develop and maintain the hardware and software components of your computer systems. Oc2Tech Solutions is staffed by top notch IT consultants. Oc2Tech Solutions offers their consulting services to large companies as well as smaller businesses. Oc2Tech Solutions IT consultants have outstanding experience with coursework, degrees and certifications to back them up. Oc2Tech Solutions specialises in consulting fields such as;

  • Computer programming
  • Desktop and user support
  • Server and network support
  • Consultation on request
  • Pastel Consulting
  • IT maintenance contracts
  • Service Level Agreements
  • On Site Service Level Agreement
  • Infrastructure installations, maintenance, upgrades, troubleshooting and repairs
    • Cat5E ,Cat6E 100/1000
    • Alarm Systems
    • CCTV
    • PABX and extensions
  • IT Project Management
    • Systems Implementation Projects (new and upgrades);
    • Site Projects (New Buildings, Office moves, IT Upgrades)
      Online off Site Backup Service – Coming Soon

Oc2Tech Solutions IT consultants perform many different activities such as;

  • Applications development,
  • Data strategy,
  • Quality assurance,
  • Customer support,
  • Network management
  • Internet engineering and operations, and
  • Data warehousing